Description
Dynamics 365/AX Project Manager
Global business consulting organization enabling clients to leverage Microsoft-based digital technologies to automate, grow, and transform their business. Founded in 1999 and a Microsoft Gold Partner since 2003. Microsoft Dynamics AX Partner since 2009. Dynamics CRM and full Dynamics 365 Partner for over a year now.
- 17 consecutive quarters with a CSAT above 4 out of 5
- 96% of our clients are satisfied, with 93% willing to proactively recommend us to their peers
- Privately run by Founder/ CEO focused on client outcomes – not shareholder demands
- Full Microsoft Dynamics 365 solution provider – ERP, CRM, Talent, Field Service and more
- Cross-platform mobile app, IoT & AI solutions enable improved process automation
- Azure Managed Services and 24/7 Support to ensure maximum uptime
- One of 12 partners licensed to implement alongside Microsoft Consulting Services
- Developer for Microsoft for over 15 years working on Dynamics, Sure Step and mobile applications
- $0 in debt provides financial stability and commitment to our clients
Notes from Hiring Authority
The delivery methodology includes a combination of more junior consultants doing a mix of support work while also getting mentored by the senior consultants on client project work. The Sr. Consultants are focused on ensuring overall customer success and satisfaction. Sr. Consultants are rewarded based on customer satisfaction levels with bonus opportunities.
Compensation for Sr. Consultants is a combination of base salary + incentive based on customer satisfaction scores + internal initiatives to improve the company itself(could be new I.P. or mentorship programs).
Opportunities beyond just the typical billable consulting.
Business Applications Team: AX & CRM work plus some Azure services integrated, machine learning, IoT, Power BI. Positioning as managed services combining with both technical and functional.
Got into CRM last year, has hired 3 full time folks so far.
Every project has a separate Project Mngr - Consultants do not serve this role anymore.
50/50 between US team and Europe. Most of US team is services delivery team. Heavy on marketing and technical on the European locations.
In the US, HQ is outside Chicago. Most of the projects have been in the Midwest and on East Coast, but they do cover the entire US.
Consultants are dispersed across the country, any geography is fine.
They do alot of rapid deployments. Overnight travel averages 50-75%, but open to folks that are ok up to 50% only.
Grew about 25% last year, plans for about the same this year. Demand is pretty consistent for growth.
75-80 permanent and 10-15 full time contractors currently.
Location: Virtual, position can be based anywhere
Travel: 50-75% on average. However, they can accommodate individuals that are not interested in more than 50% as well.
Reporting: Position will be reporting directly to the US Services Manager
Compensation: $125-150k/yr + multiple bonus programs and strong benefits
Opportunity: If interested, there is a strong opportunity to quickly move into a leadership capacity.
The Dynamics 365/AX Project Manager is a lead role that provides complete life-cycle consulting services for clients and requires the knowledge and skills that are both broad and deep. The Project Manager helps pursue and implement strategic business development opportunities while continually driving existing projects.
Responsibilities
- Play a vital role in the evolution of practice implementation methodologies.
- Communicate with a variety of departments throughout the organization to thoroughly understand the business and project goals
- Lead consulting project teams by utilizing waterfall and agile project methodologies (Dynamics Sure Step, Agile,)
- Create, monitor, modify and execute the project plan
- Provide feedback and training for both clients and employees
- Manage project timelines by prioritizing tasks and communicating project commitments to all team members
- Lead and contribute to our Project Management Office
- Responsible for Solution Architecture of the project – leads design, development and testing areas and is responsible for successful processes across all areas
- Drives the effective transition of requirements to project team, ensuring a clear and complete understanding of the requirements for a successful delivery to the client
Provides leadership to the project team members, motivates, guides, develops, counsels ( You will work closely with the Implementation and Support teams to ensure exceptional customer service and recommend best practices to the business).
Requirements:
- 3-5 years of experience leading ERP Implementation projects (Preferably Dynamics)
- Excellent organizational and decision making skills
- Clear and concise written and oral communications
- PMI certification is a plus
- Knowledge of the following Microsoft tools is a plus: MS Project, SharePoint, CRM
- PMO lead experience