Multi-cloud gains more and more traction – but cost still the key factor
By: James Bourne New research released by Turbonomic and Verizon has revealed several key reasons for businesses wanting to adopt a multi-cloud strategy, from business continuity to resilience – yet cost is still a burning issue. The study, which polled 1,821 IT decision makers, saw the need for business continuity as the most important business […]
Salesforce Positioned in Gartner’s Leaders Quadrant in the 2016 Magic Quadrant for Sales Force Automation for 10th Consecutive Year
Salesforce is named a Leader for SFA based on completeness of vision and ability to execute for its Sales Cloud Lightning solution Salesforce [NYSE: CRM], the Customer Success Platform and world’s #1 CRM company, today announced that for the 10th consecutive year, Salesforce has been positioned by Gartner, Inc. as a Leader in the August […]
Why outsourced call center roles are coming back onshore
By: Stephanie Overby There has been a notable increase in contact center onshoring activity in recent years, according to new research from outsourcing consultancy and research firm Everest Group. In 2015, the percentage of contact center contracts with significant onshore delivery climbed to 53 percent, up from 49 percent in 2013 and just over a […]
Global IT challenges: Privacy, standardization, transformation top the list
By: Esther Shein It’s one of an IT leader’s biggest nightmares: Imagine you’ve got a division in Russia, which has very strict privacy laws regarding employees’ rights to control their information, and there are 12 employees who refuse to allow their information to leave company walls. “Then the reality is you need to then […]
Google backs multi-cloud strategy with Orbitera purchase
By: Jamie Davies Google has confirmed the acquisition of cloud commerce platform Orbitera, marking an alternative strategy to its main cloud rivals AWS and Microsoft, reports Telecoms.com. The Orbitera platform acts as a marketplace for cloud solutions which simplifies the way in which customers search and purchase products. The platform currently supports deploying applications on […]
Intel digs deep into wallet to buy its way into AI game
By: Jamie Davies Virtual reality may well have been capturing the imagination of the industry in recent months, but Intel’s $400 million of AI start-up Nervana highlights it’s not all fun and games, reports Telecoms.com. Having set its position as a leader in the data centre market and then largely missed out on the smartphone […]
Apple gives Siri an AI facelift
By: Jamie Davies Apple has continued its journey into the world of artificial intelligence through the $200 million acquisition of machine learning start-up Turi, according to Geekwire. The deal has not been explicitly confirmed by the team at Apple, though it does back up claims from CEO Tim Cook the company is extending its footprint […]
The Microsoft Dynamics 365 “Hurricane”: How Traditional VARs Should Prepare
By: Dann Anthony Maurno The Microsoft Dynamics 365 “Hurricane”: How Traditional VARs Should Prepare “We’re really going into a world of change and a lot is unknown” about Dynamics 365. So says Joe Longo, chief operating officer of SBS Group, a national Microsoft Master VAR (Value Added Reseller) and Gold Certified Partner. Microsoft Dynamics […]
Microsoft Dynamics Partner Roundup: Partnership Expands into Midwest; SL 2015 Cloud Trial; Public Sector Global Deal; Cloud Stack for Aussie Bank
By: Linda Rosencrance i.SOLUTIONS Midwest Joins the SBS Group Partner Network Microsoft Master VAR SBS Group has expanded its Partner Network Program with the addition of a new partner, i.SOLUTIONS Midwest. i.SOLUTIONS Midwest, Microsoft Dynamics GP partner based in Kansas City, Missouri, will now represent the SBS Group Kansas City Office, according to company officials. […]
The Azure Stack Delay: Partners see implications for Microsoft Dynamics AX
By: Karen Kroll In a July 12 blog post, Mike Neil, Microsoft’s corporate vice president, enterprise cloud, stated the company was “targeting the general availability release of Azure Stack, via integrated systems with our partners, starting mid-CY2017.” Azure Stack (now in technical preview) is the company’s platform for building private clouds. According to earlier reports, […]