SAP Adding Analytics Capabilities to S/4HANA Cloud ERP
By: Pedro Hernandez SAP’s big bet on cloud-delivered data analytics not only involves adding new intelligent capabilities to SAP Analytics Cloud, it also means bringing many of the product’s capabilities to other SAP business applications. SAP Analytics Cloud, an artificial intelligence-infused real-time analytics-as-a-service offering, is now directly embedded into the SAP S/4HANA Cloud enterprise resource planning (ERP) application […]
NetSuite under Oracle: a progress report
I have seen way too many large vendors under-leverage their acquisitions. They mostly benefit from the incremental revenues but lose talent and value of the acquired IP. The week prior, I was impressed by how Rob Enslin has started to coalesce SAP’s cloud acquisitions like Ariba and SuccessFactors, and how that group of business unit […]
If Industry Leaders Reap The Benefits From AI, Big Data And Robotics, How Can SMEs Stay Relevant?
By: Masao Takahashi and Vijay Raju Robotics, AI and Big Data provide great opportunities for startups and agile SMEs, right? Think again. According to research the World Economic Forum did with Accenture, the bulk of gains goes to the 20% industry leaders in each industry. Without broader implementation of these new technologies, “an ‘industry inequality’ […]
10 dirty secrets of CRM
By: David Taber CRM vendors cash in on your hopes for revenue, profitability and collaboration. And it’s all true … except for the parts that they leave out. Here are some truths that they won’t share but you should understand. 1. The CRM system is less important than the data it holds. Even with all the […]
4 Key Takeaways from IoT World 2018
By: Katharine Levarevich IoT World 2018 in Santa Clara united thousands of organizations and attendees, hundreds of speakers and exhibitors and dozens of IoT startups. It’s one of those yearly events where you can meet all cross-industry giants at one place – Microsoft, SAP, Avnet, Boeing, UPS, MasterCard, Bank of America, T Mobile, Google, […]
IBM Exec: We Have Ways to Stand Out in the Cloud Wars
By: Eric Jhonsa Though Amazon.com (AMZN – Get Report) , Microsoft (MSFT – Get Report) and Alphabet/Google’s (GOOGL – Get Report) public cloud platforms have been collectively taking a lot of share from smaller rivals, IBM (IBM – Get Report) insists it can hold its own. The 2018 version of research firm’s Gartner’s cloud infrastructure […]
IBM’s head of Watson likes Elon Musk but ‘hates’ A.I. scaremongering
By: Ryan Browne David Kenny, IBM’s senior vice president of Watson and Cloud, said artificial intelligence is already proving to be beneficial. He suggested that doomsday warnings from the likes of Tesla CEO Elon Musk were overblown. Warnings of artificial intelligence (AI) posing a threat to humanity are “not helpful,” a top executive at IBM […]
Why Cloud Customer Success Is New Top Priority For Salesforce, Microsoft, Workday, SAP And Oracle
By: Bob Evans CLOUD WARS — As competition among top cloud vendors intensifies, customer success is rapidly emerging as a strategic differentiator far more important than snazzy technology. It seems dazzlingly obvious: we all want our customers to be successful, right? But the enterprise-tech industry hasn’t always earned a sterling reputation for delivering that type […]
5G service is coming – and so are health concerns over the towers that support it
The wireless industry is in a race to roll out 5G service. The network is supposed to be up to 100 times faster than current data speeds, but it requires cellphone tower equipment to be closer to users than before. Wireless companies in the U.S. say they’ll have to install about 300,000 new antennas – […]
Edgewater Fullscope Announces GDPR Management Solution Release
Edgewater Fullscope, a leading provider of Microsoft Dynamics 365 (formerly Dynamics AX and CRM), a modern technology platform, has released the GDPR Management Solution for Microsoft Dynamics 365 for Customer Engagement, which gives clients a robust set of tools to manage their compliance with key aspects of the General Data Protection Regulation (GDPR), approved by […]