How Salesforce Made $10B and Why It’s Now Aiming for $20B
By: Sean Michael Kerner Salesforce CEO Marc Benioff details the core fundamentals beyond his firm’s success. Salesforce is one of the most successful companies in the history of Customer Relationship Management (CRM) technology and has just surpassed a major milestone. On Aug. 22 Salesforce announced record quarterly earnings as the company surpassed the $10 billion […]
Look Out Amazon: Walmart, Google Team for Voice-Activated Shopping
By Anne DInnocenzio Walmart is diving into voice-activated shopping. But unlike online leader Amazon, it’s not doing it alone. The world’s largest retailer said Wednesday it’s working with Google to offer hundreds of thousands of items from laundry detergent to Legos for voice shopping through Google Assistant. The capability will be available in late September.It’s […]
Cloud ERP: The rising alternative to hosting your own
By: Esther Shein One of the first tasks Tom Doria was charged with when he was brought on board as CIO of SeneGence International late last year was to evaluate cloud services for ERP. The global manufacturer and multilevel marketing company for women’s cosmetics is experiencing tremendous growth and its platform couldn’t match the pace […]
Big Data Will Improve Your ERP Software
Unless you’ve been living in the high Himalayas for the last 5 years, chances are you’d have at least heard about big data, and you’ve probably also wondered: How does big data affect you? Collecting data —lots of it— is something that is important for all enterprises, whether small, medium, or big. However, collecting data […]
Microsoft partners weigh the choice to go vertical: Lots of potential, but not for the faint of heart
By: Dann Anthony Maurno Microsoft has certainly steered partners toward vertical-specific IP for several years. But, asks Malcolm Roach, is that a smart move for a three-year-old services firm? Or one in which the principal is 60-years old and looking to retire? Roach is Open Door Technology’s president and CEO, and founded the Alberta, Calgary-based […]
Where CRM is Heading in 2018
By: Peter Kowalke While buzzwords such as artificial intelligence and IoT will be invading your CRM soon, most businesses won’t be substantively mixing their customer data with such tech in the next few months. These technologies are certainly on the way, but today’s CRM evolution is the rollout of a slightly older trend: the delivery […]
Executive Q&A: Hitachi Solutions America on the art of acquisition and the drive for global scale
By: Dann Anthony Maurno Hitachi is like no other Microsoft Dynamics partner, in that it implements solutions for manufacturers, and the parent company is a manufacturer that uses its own solutions. Hitachi Ltd. is comprised of about 1,000 fairly autonomous companies, of which Hitachi Solutions America is one. “We ask new customers ‘When you hear […]
The 13 best-value cities for hiring tech talent
By: Sarah White Companies seeking the best bang for their hiring buck can find strong talent at moderate rates — if they know where to look. And, when operating costs are taken into account, staffing and maintaining an office in just the right city can provide a significant cost — and strategic — advantage. CBRE […]
SBA Head Sees Businesses Held Back by Lack of Loans, Workers
By: Joyce Rosenberg Six months into her tenure as head of the Small Business Administration, Linda McMahon sees a split among small business owners — they are increasingly optimistic, she says, but many are held back by their inability to get loans or find the right workers for jobs that are staying open. “Entrepreneurs are […]
Apple Teams with Accenture To Build Mobile Enterprise Apps
By: Shirley Siluk Under a partnership announced today, the global consultancy Accenture aims to help its enterprise customers transform their businesses through a business service based on Apple’s iOS mobile operating system. The latest addition to Accenture’s Digital Studios business, the new dedicated iOS consulting practice will include experts from Accenture and Apple. To be […]