xTensegrity Joins NetSuite Alliance Partner Program to Deliver NetSuite Cloud ERP Tailored for Advertising, Media and Publishing Firms

xTensegrity builds on strong track record of implementing and supporting ERP solutions for agencies by expanding its relationship with leading cloud ERP provider NEW YORK, Aug. 3, 2017 /PRNewswire/ — xTensegrity, a leading ERP consulting and integration firm for advertising and media firms, and Gold level member of the Oracle Partner Network (OPN), announced today […]

Sage acquires Intacct for $850 million

British ERP company Sage announces the acquisition of Intacct, a leading cloud-based financial software company The Sage Group announces that it has agreed to acquire Intacct Corporation, a leading provider of cloud Financial Management Solutions in North America. The total consideration is $850m to be paid in cash and rolled over Sage options. Intacct is […]

Salesforce claims you can set up customer service in Service Cloud update in less than a day

By:  Ron Miller Salesforce announced an update to its Service Cloud today, which the company says enables non-technical administrators to build a customer service organization with connected services in less than day. That’s a bold claim, even for the marketing department, but the Service Cloud app builder has been built on top of the Salesforce Lightning […]

Sage Buys Intacct

By:  Dennis Pombriant Sage’s Tuesday announcement of its agreement to buy Intacct prompts a multilayered look at the evolution of the cloud enterprise resource planning space. Both companies are partners with Salesforce and have products based on the Salesforce platform. Each is a member of the AppExchange, and both are situated in the broad cloud […]

Microsoft’s Q4 earnings surpassed expectations thanks to the cloud

By:  Rayna Hollander Microsoft surpassed expectations across all segments for its fiscal Q4 (that ended June 30), according to earnings released Thursday. The company reported $25 billion in non-GAAP revenue in the quarter, over the expected $24 billion and up 10% year-over-year (YoY) from $23 billion. The solid earnings were primarily driven by Microsoft’s could offerings, according to Microsoft […]

How to choose the best Salesforce consultant: 25 key questions

By:  David Tabor Customer relationship management is the lifeblood of many businesses. But not every company has the in-house expertise necessary to configure and maintain a complex Salesforce implementation. Here’s where a Salesforce consultant comes in. Steeped with experience and know-how, a Salesforce consultant can pay significant dividends — assuming you choose the right one […]

Microsoft Will Lay Off Thousands in Latest ‘Cloud-First’ Reorg

By:  Shirley Siluk Reports last week that Microsoft was considering layoffs in the wake of restructuring were confirmed yesterday as the company began cutting thousands of positions, most within sales teams and mainly outside the U.S. The staff reductions are aimed at aligning Microsoft’s workforce with the company’s “cloud-first” strategy, initially announced more than three […]

15 famous ERP disasters, dustups and disappointments

By Josh Fruhlinger and Thomas Wailgum  You can find out how crucial an enterprise resource planning (ERP) software rollout can be for a company from a single word: billions—as in, lawsuits over failed ERP and customer relationship management (CRM) implementations are now being denominated in the billions of dollars. Greg Crouse, managing director at Navigant […]

3 Predictions for the Future of Marketing Automation

By:  Rose de Fremery Marketing automation has become a fundamental tool on which marketers rely to deliver sophisticated, relevant campaigns in an era of changing customer expectations. As the technology matures, what new capabilities and features can we expect to see? Here are three predictions for the future of marketing automation, with some observations on […]