Cybersecurity Trends Report Highlights ERP Security as a Topic to Watch in 2017

By:  Darya Maenkova   In February, Crowd Research Partners released the 2017 Cybersecurity Trends Report. The study reveals that ERP Security got the list of organizations’ investment priorities as a trending cybersecurity topic. Unfortunately, the interest is caused by the expected increase in the number of cyberattacks against these business-critical applications. Security professionals predict that […]

Salesforce is sliding despite its earnings beat

By:  Tina Wadhwa Salesforce reports fourth-quarter earnings that beat Wall Street estimates, but the stock is falling. Salesforce is down 2.75% at $79.11 a share after Tuesday’s market close. Here are the numbers: Q4 revenue climbed 27% year-over-year to $2.29 billion  ($2.28 billion expected) 2016 revenue jumped 26% YoY to $8.39 billion Q4 EPS of $0.28 […]

Nimble Gets $9 Million Funding to Deliver Smarter CRM

Nimble, the CRM that says it “builds itself,” announced today that it has raised $9 million in Series A funding. The Nimble funding will be used to scale the company’s growth, according to CEO Jon Ferrara. Nimble plans to add to its product engineering team and accelerate sales efforts. Nimble, headquartered in Santa Monica, has […]

Here’s how Microsoft has rethought its approach to email

By:  Blair Hanley Frank Two years ago, Microsoft made a massive shift in the way it approached the email market. In January 2015, the company launched Outlook for iOS and Android, free professional-grade email apps for two platforms that Microsoft previously underserved in that regard. Outlook for iOS and its Android sibling were special, because […]

Wal-Mart Earnings Fall, But Online Sales Surge

By Anne DInnocenzio Wal-Mart drew more shoppers to its namesake stores in the United States and its e-commerce sales soared, signs that its efforts to lower prices and improve web services are helping it compete better against online leader Amazon. The company saw the biggest gain in a key revenue measure in its U.S business […]

Salesforce CRM Helping Healthcare Providers Boost Service

By:  Shirley Siluk CRM giant Salesforce has rolled out a number of new customer relationship management (CRM) tools aimed at improving people’s health and healthcare providers’ effectiveness. The new releases build on the capabilities of the company’s Health Cloud offering, launched early last year. Unveiled at the Healthcare Information and Management Systems Society (HIMSS) conference […]

5 Important CRM Trends for 2017

In an age of accelerating change, agile customer relationship management (CRM) systems are increasingly important. Both startups and successful, established enterprises must anticipate and prepare for the exciting possibility of rapid growth. Chess masters are highly skilled at thinking many moves ahead, and today’s business professionals must do the same to take full advantage of […]

Salesforce muscles up Einstein AI platform

Salesforce has added new power to its existing Einstein intelligence CRM with the launch of Service Cloud Einstein, breaking it down into a number of components aimed at strengthening customers’ various critical CRM functions. The new additions include Einstein Supervisor, which provides contact center supervisors with omni-channel insights and AI-powered analytics to help increase agent […]

ERPSI Wins $45M Contract to Support U.S. Citizenship and Immigration Services (USCIS)

The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), has awarded Enterprise Resource Planned System International, LLC (ERPSI) — a joint venture team between Planned Systems International, Inc. (PSI) and ERP International, LLC (ERP) — the Flexible Agile Development Services II (FADS II) contract. Under the contract, PSI will support the USCIS […]

12 leading ERP vendors in competitive head to head battle

On 7th & 8th of March 2017 at the MK Dons Stadium in Milton Keynes, 12 of the UK’s leading ERP vendors will go head to head in a battle to demonstrate their ERP solutions to attending businesses. The event, the Lumenia ERP HEADtoHEAD™, is the brainchild of Sean Jackson, MD of Lumenia Consulting. “One […]