Salesforce Reveals Top Super Bowl Social Chatter Including Most Popular Advertisers, Hashtags, and Images
As fans gathered to watch Super Bowl 54 unfold, it was also game on for advertisers. Each year, the Super Bowl spots are highly coveted, as advertisers seek to reach millions of consumers during the big game in the hopes of inspiring societal conversation in the days and weeks after. This year, we saw brands […]
Microsoft and Genesys expand partnership to help enterprises seize the power of the cloud for better customer experiences
Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to deliver superior interactions for customers. With the omnichannel customer experience solution Genesys Engage™ running on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities involved with connecting […]
Microsoft commercial strength powers second quarter results
Microsoft Corp. today announced the following results for the quarter ended December 31, 2019, as compared to the corresponding period of last fiscal year: Revenue was $36.9 billion and increased 14% Operating income was $13.9 billion and increased 35% Net income was $11.6 billion and increased 38% GAAP and 36% non-GAAP Diluted earnings per share […]
Using AI, people who are blind are able to find familiar faces in a room
Cambridge, United Kingdom – Theo, a 12-year-old boy who is blind, is seated at a table in a crowded kitchen on a gray and drippy mid-December day. A headband that houses cameras, a depth sensor and speakers rings his sandy-brown hair. He swivels his head left and right until the camera in the front of […]
Complexity Is the Secret to Success for NetSuite and Its Partners
The SaaS pioneer is helping MSPs avoid creeping commoditization by adding cloud ERP practices. By Rich Freeman OFFERING MANAGED INFRASTRUCTURE SERVICES used to set you apart. These days, it feels like everyone’s doing it. And if you’re one of the MSPs suffering the effects of that trend, Craig West (pictured) has three things he wants […]
The 5 most-critical ERP trends for 2020 and beyond
The cloud is the seedbed of the new technologies affecting ERP, including AI and IoT. It could soon lead to autonomous software that takes over many everyday business processes. By David Essex, Editor at Large As 2020 kicks off a new decade of ERP trends, the very concept of ERP is changing, as new technologies […]
NetSuite 2020 Release 1 Delivers Automation, Integration and Insight Enhancements that Will Enable Businesses to Grow
Posted by Lisa Schwarz, Senior Director of Global Product Marketing For 20 years, NetSuite has been delivering regular updates to its business management suite, addressing needs from the customer base as a whole, down to the needs of particular roles in specific industries. Today, NetSuite 2020 Release 1 delivers new functionality to more than 19,000 […]
Bonjour! ¡Bienvenidos! Seeing AI expands to 5 new languages
Akiko Ishii was referred to a job training program where she hoped to learn how to use a computer and work in an office. Instead, she was told she should probably study to be a massage therapist, that it would be a good profession for someone like her – someone who was blind. Ishii was […]
How Walgreens is using HoloLens 2 to provide a fresh retail experience
As Walgreens embarked on plans to create a new type of retail experience for customers more than a year ago, it realized that an innovative approach to training employees was in order. Walgreens employees were used to consulting with customers on the best beauty products, filling photo orders, dispensing medications and providing personalized health and […]
How high-speed internet is bringing people ‘out of the dark ages’ to reshape work and life in rural America
As Beth Carlson prepared to take her son to a hospital eight hours away for surgery on a benign brain tumor last winter, one major worry aside from the procedure weighed on her mind. How would the family stay in touch with Xander, 13, while he was away for weeks of treatment afterward? They’d tried […]