Microsoft Dynamics Partner Roundup: NAV mobile app; Digital transaction app; New ICSP; New ISV CEO
By: Linda Rosencrance New Anveo Release: Make Your Dynamics NAV Available Anywhere|Anytime Anveo has announced that its Client Suite 8.0 will be available for download on March 14 at the Anveo Partner Portal. Anveo 8.0 offers new features for mobile processing, anywhere and at anytime. One of the features of the new release is Extended […]
Here’s how Microsoft has rethought its approach to email
By: Blair Hanley Frank Two years ago, Microsoft made a massive shift in the way it approached the email market. In January 2015, the company launched Outlook for iOS and Android, free professional-grade email apps for two platforms that Microsoft previously underserved in that regard. Outlook for iOS and its Android sibling were special, because […]
Master Planning in Manufacturing using Microsoft Dynamics 365 for Operations or AX 2012 R3
By: Scott Hamilton Editor’s Note: This article summarizes the newly published book by Dr. Hamilton about master planning in different types of manufacturing. The book contents apply to those firms using Dynamics 365 for Operations or Dynamics AX 2012 R3. The planning calculations for managing a manufacturing business can provide significant benefits by coordinating supply chain activities […]
Executive Q&A: How a CRM firm grows and adapts in Microsoft’s innovation ecosystem
By: Dann Anthony Maurno In 2006, Microsoft partner PowerObjects put aside years of application development business and “bet the farm” on Dynamics CRM. A lot has changed since then, as Microsoft has adapted the product line and PowerObjects itself went through an acquisition in 2015. But the focus exclusively on CRM solutions, services, support, and […]
Microsoft rolls out Dynamics 365 for PSA Power BI solution template
By: Linda Rosencrance Microsoft has released the Power BI solution template for Microsoft Dynamics 365 for Project Service Automation (PSA). The template includes sets of pre-built reports for a professional service organization’s practice manager, resource manager and account manager, and includes analytical content for financial KPIs like revenue, cost and margin, according to Microsoft Senior […]
Oh No, Not Again!?! How A Second Global IT Outage Suggests Delta Airlines Still Has No Decent Disaster Recovery Strategy
By: Greg Pierce In August, I blogged about my experience with the Delta outage and provided some lessons learned from those calamitous few summer days. With over 650 cancelled flights (and thousands of frustrated customers), I speculated that their disruption in services must have cost them many millions of dollars in damages. And all caused […]
AWS, Microsoft and Google take different paths to the cloud
By: Clint Boulton SAN FRANCISCO — An outage at Amazon Web Services Tuesday rekindled the debate about whether it is wise to rely too heavily on one cloud service provider. Such snafus are rare for AWS so CIOs worry more about the potential for vendors to turn off their service without notice. But CIOs who […]
5 Important CRM Trends for 2017
In an age of accelerating change, agile customer relationship management (CRM) systems are increasingly important. Both startups and successful, established enterprises must anticipate and prepare for the exciting possibility of rapid growth. Chess masters are highly skilled at thinking many moves ahead, and today’s business professionals must do the same to take full advantage of […]
ERPSI Wins $45M Contract to Support U.S. Citizenship and Immigration Services (USCIS)
The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), has awarded Enterprise Resource Planned System International, LLC (ERPSI) — a joint venture team between Planned Systems International, Inc. (PSI) and ERP International, LLC (ERP) — the Flexible Agile Development Services II (FADS II) contract. Under the contract, PSI will support the USCIS […]
Mintigo integrates predictive sales AI with Microsoft Dynamics 365
By: Linda Rosencrance Mintigo, a provider of predictive marketing and sales technology, has launched the Predictive Sales Coach, its new artificial intelligence (AI) solution for incorporating actionable sales intelligence into Microsoft Dynamics 365. As Mintigo describes the utility of Predictive Sales Coach, Dynamics 365 customers can automatically give their sales organizations more information about their […]