Google Is Handing the Future of the Internet to China
By: Suzanne Nossel The company has been quietly collaborating with the Chinese government on a new, censored search engine—and abandoning its own ideals in the process. n May, Google quietly removed “Don’t be evil” from the text of its corporate code of conduct, deleting a catchphrase that had been associated with the company since 2000. […]
Taking IoT On The Voyage Of Discovery: Unlocking The Real Value In Field Service
We are seeing the growing demand to integrate connected devices for field service operations. In a recent study by IFS, 30 percent of product-oriented companies said they are already using IoT for field service to some extent – a few companies are even harnessing IoT data to automatically trigger work orders or technician dispatches. But there’s […]
Mobile drives 60% of e-commerce traffic: Salesforce
By: Tony Garcia According to data provided by customer relationship management company Salesforce.com Inc. CRM, +0.43% 60% of all e-commerce traffic is on mobile devices. Moreover, 71% of shoppers use mobile devices in-store to read reviews, make purchases and other behaviors. “Mobile has done more than simply disrupt digital sales – it has changed in-store […]
Salesforce Reinforces Environmental Commitment with Mission 2020 Step Up Declaration and Announces New Strategic Climate Initiatives
Salesforce (CRM), the global leader in CRM, today at the Global Climate Action Summit (GCAS), announced the company’s leadership in the creation of the Step Up Declaration and strategic corporate commitments to help catalyze a climate turning point by 2020. <img alt=”Salesforce (PRNewsFoto/salesforce.com) (PRNewsfoto/Salesforce)” class=”Maw(100%)” src=”https://s.yimg.com/ny/api/res/1.2/mQDYupXfFrI5gVNPSftptg–~A/YXBwaWQ9aGlnaGxhbmRlcjtzbT0xO3c9ODAw/http://globalfinance.zenfs.com/en_us/Finance/US_AFTP_PRNEWSWIRE_LIVE/Salesforce_Reinforces_Environmental_Commitment_with-54e905f09f8560e778b4e5af91e4c777″ itemprop=”url”/> Salesforce (PRNewsFoto/salesforce.com) (PRNewsfoto/Salesforce) Since its founding, Salesforce has […]
Akvelon, Inc. Aims to Streamline CRM Process, Announces New Salesforce Integration for Gmail
Akvelon, Inc. has just launched free Google Chrome extension that integrates your Gmail account with Salesforce. Akvelon’s Salesforce Integration for Gmail extension streamlines the CRM process, allowing the tracking and finding of relevant emails. With the use of 2 Way Calendar Sync, email tracking, and email contact sync, users will save time and increase productivity. […]
Make room Google: Microsoft announces new Canadian HQ in Toronto
By: Monica Nickelsburg Microsoft is the latest American tech titan to see something special in Toronto. The Redmond, Wash., software giant announced plans to build a massive new Canadian headquarters in Toronto, promising to invest $570 million in the facility. Microsoft expects to move into the new facility, located at 81 Bay Street, in Sept. […]
Openprise’s Data Orchestration Platform to Enhance Microsoft Dynamics 365
Openprise, the data orchestration solutions for marketing and sales company, today announced the general availability of Openprise Data Orchestration Platform for Microsoft Dynamics 365. The solution automates all the painful, manual processes that sales automation and marketing automation solutions don’t typically offer, such as list loading, data cleansing and enrichment, account scoring, and many more, […]
Microsoft’s Cloud Outage Postmortem: What Went Wrong in Texas
By: Kurt Mackie Microsoft this week released its report on what went wrong with its cloud on Sept. 4, when a lightning strike at its U.S. South Central datacenter region caused a widespread service outage. The outage affected regional operations (“South Central U.S.”) as served up from Microsoft’s datacenters in San Antonio, Texas. However, it […]
Look Out, SAP And Oracle: Workday Launching Serious Assault On ERP Market
By: Bob Evans CLOUD WARS — Hoping to combine its superb track record for customer success with a big recent acquisition in the operational-planning category, Workday has begun positioning itself as a full-fledged ERP provider whose modern technology and customer-centric approach will begin peeling customers away from market leaders SAP and Oracle. Workday CEO Aneel […]
Lyft business employs Salesforce solutions to boost customer engagement, loyalty
Lyft Business has employed Salesforce’s Pardot and Sales Cloud solution to help drive customer engagement and loyalty. Salesforce Pardot and Sales Cloud provides Lyft Business with a single platform that can help foster alignment between marketing and sales tasks such as discovering prospects, converting leads and boosting customer loyalty and engagement, Salesforce announced Thursday. “Lyft Business works […]