Microsoft Dynamics 365 AI going hard after Salesforce
By: Don Fluckinger Microsoft hammers Salesforce by launching low-code, AI-based virtual agents for customer service. Also: New tools for sales and marketing add automated insights to Dynamics 365. Microsoft and Salesforce are attacking each other again. Microsoft Dynamics 365 AI tools are coming that will beef up sales, marketing and — most of all — […]
Microsoft’s Dynamics 365 Remote Assist finally makes the HoloLens useful for anyone
By: Mark Hachman In 2015, when Microsoft unveiled the very first public iteration of the HoloLens, product managers demonstrated the augmented reality headset by asking users to re-wire an actual light switch, live, guided by a remote professional. Three years later, Microsoft has finally commercialized that demo with a HoloLens-enabled version of Microsoft Dynamics. Microsoft […]
Salesforce starts competing with Microsoft PowerPoint
By: Jordan Novet Microsoft’s widely used PowerPoint software for creating slide presentations has some new competition from a familiar rival: Salesforce. Salesforce’s Quip business, which already offers tools for word processing and working on spreadsheets, introduced Quip Slides on Tuesday. The software is available for free users of the service as well as paying corporate […]
Hitachi Solutions America Launches Fast-Tracked Retail Implementation Program
Hitachi Solutions America, Ltd., a leading provider of global industry solutions powered by the Microsoft Cloud, announces the launch of its Fast-Tracked Retail Implementation, a pre-configured retail solution that can be deployed within just 16 weeks. Fast-Tracked Retail Implementation is an accelerated program that delivers a faster time to market and return on investment (ROI). Fast-Tracked […]
IoT At The Edge: How High-Performance Processing And Internet Productivity Are Changing Businesses Worldwide
IoT is now all around us. From consumer products to industrial, agricultural, medical and commercial, it’s changing the way things are done. Most IoT devices, at the most basic level, are input and/or output devices that are connected to the internet. The input devices are designed to generate data—cameras produce images in the form of […]
What Every Executive Needs To Understand About IoT Security Architectures
By: Jason Milgram Businesses are increasingly part of a highly connected world. The PCs and mobiles used by employees, suppliers and customers to communicate with your enterprise are just the tip of the iceberg. Now, industrial machines, power generators, medical equipment, vehicles and buildings are hooking up with IT systems online, remotely sending and receiving […]
Google Is Handing the Future of the Internet to China
By: Suzanne Nossel The company has been quietly collaborating with the Chinese government on a new, censored search engine—and abandoning its own ideals in the process. n May, Google quietly removed “Don’t be evil” from the text of its corporate code of conduct, deleting a catchphrase that had been associated with the company since 2000. […]
Taking IoT On The Voyage Of Discovery: Unlocking The Real Value In Field Service
We are seeing the growing demand to integrate connected devices for field service operations. In a recent study by IFS, 30 percent of product-oriented companies said they are already using IoT for field service to some extent – a few companies are even harnessing IoT data to automatically trigger work orders or technician dispatches. But there’s […]
Mobile drives 60% of e-commerce traffic: Salesforce
By: Tony Garcia According to data provided by customer relationship management company Salesforce.com Inc. CRM, +0.43% 60% of all e-commerce traffic is on mobile devices. Moreover, 71% of shoppers use mobile devices in-store to read reviews, make purchases and other behaviors. “Mobile has done more than simply disrupt digital sales – it has changed in-store […]
Akvelon, Inc. Aims to Streamline CRM Process, Announces New Salesforce Integration for Gmail
Akvelon, Inc. has just launched free Google Chrome extension that integrates your Gmail account with Salesforce. Akvelon’s Salesforce Integration for Gmail extension streamlines the CRM process, allowing the tracking and finding of relevant emails. With the use of 2 Way Calendar Sync, email tracking, and email contact sync, users will save time and increase productivity. […]