Microsoft’s Q4 earnings surpassed expectations thanks to the cloud
By: Rayna Hollander Microsoft surpassed expectations across all segments for its fiscal Q4 (that ended June 30), according to earnings released Thursday. The company reported $25 billion in non-GAAP revenue in the quarter, over the expected $24 billion and up 10% year-over-year (YoY) from $23 billion. The solid earnings were primarily driven by Microsoft’s could offerings, according to Microsoft […]
25 CRM Best Practices for Beginners
By: Gabrielle Pickard-Whitehead Customers are the most important part of any business. Given that customers are the single most important asset of a business, it’s important we look after them. Investing in a quality Customer Relationship Management (CRM) tool is essential for businesses wanting to improve customer relations. Before developing any bad or counter-productive habits, […]
Microsoft Dynamics Partner Roundup: D365-based student information; Two new competencies; Display services win; D365 for food producer
By: Linda Rosencrance OneWorldSIS’ Student Information System Partners with Microsoft Consulting Services Jump Start Engagement Program OneWorldSIS, a student information system offering advanced technology for educational institutions, announces OneWorldSIS and the OneWorldSIS HTML5 Portal Suite have been selected for inclusion in Microsoft Consulting Services JumpStart Program, a portfolio of solutions being offered globally. Built on […]
Machine learning for Dynamics, Part 1: Microsoft’s ML packages in SQL and R Server
By: Mark Anderson They are top tech, software and internet companies; yet officials from Amazon, Baidu, Facebook, Google, IBM, Intel, Microsoft, NVIDIA, and Tesla have all recently stated they are becoming artificial intelligence (AI) companies. And this fad is no flash in the pan. AI is sweeping across the business world because computer power (especially […]
Machine learning for Dynamics, Part 2: Making the most of machine learning with Dynamics 365 / CRM
By: Mark Anderson Microsoft Dynamics 365/CRM customers have a number of machine learning tools at their disposal thanks to the solution’s proximity to technology from Azure Machine Learning Studio and the Cortana Intelligence Suite (formerly the Cortana Analytics Suite). MSDynamicsWorld has covered a few of these capabilities already, such as our article earlier this year […]
Following first round of Microsoft Dynamics 365 SMB go-lives, UK NAV partners proceed with care
By: Linda Rosencrance “First-out-of-the-gate” implementation claims are bold, which practically invites argument. Two weeks ago, one partner released a statement claiming the first Microsoft Dynamics 365 for Finance and Operations, Business edition (D365FOB) customer go-live in the UK. “One of many,” countered James Crowter, managing director of Technology Management Ltd. in Wolverhampton, UK. At least five […]
Microsoft Will Lay Off Thousands in Latest ‘Cloud-First’ Reorg
By: Shirley Siluk Reports last week that Microsoft was considering layoffs in the wake of restructuring were confirmed yesterday as the company began cutting thousands of positions, most within sales teams and mainly outside the U.S. The staff reductions are aimed at aligning Microsoft’s workforce with the company’s “cloud-first” strategy, initially announced more than three […]
Microsoft Dynamics Partner Roundup: EDI on AppSource; Commerce for D365; PDF forms for D365; Creative agency integrates CRM
By: Linda Rosencrance Episerver Announces Release of Episerver Commerce for Microsoft Dynamics 365 Episerver, a provider of a single platform to manage digital content, commerce, and marketing in the cloud, has rolled out Episerver Commerce for Microsoft Dynamics 365. The solution brings together Episerver’s unified content management and digital commerce platform with Dynamics 365, all […]
Inspire 2017 Notebook: A look back at 11 big stories for Microsoft Dynamics partners
By: Guus Krabbenborg As a longtime WPC/Inspire-observer with a perspective geared toward Microsoft Dynamics, I’d like to share some of my initial impressions on this year’s Inspire 2017 in Washington DC. And highlight some of the important trends you’ll find more detailed analysis of in this year’s Inspire Business Report for Dynamics partners. So these […]
Microsoft Pours LinkedIn Data onto Dynamics 365 for Sales Organizations
By: Pedro Hernandez Nestled among some major announcements during the Microsoft Inspire conference in Washington D.C. this week was news of updates to its Dynamics 365 cloud enterprise resource planning and customer relationship management package. Microsoft made a splash at the event by pinning down the upcoming availability of hybrid cloud systems powered by its […]