Weighing the Cost of an ERP Implementation Against the Cost of Inefficiency

By:  Eric Kimberling New enterprise software costs money, consumes time and introduces risk to the implementing organization. Unfortunately – or fortunately, depending on how you look at it – these costs are very tangible, which can scare off an executive team and cause them to delay investing in ERP implementations. The benefits of these implementation […]

Salesforce CEO Marc Benioff sure is happy about his big new tower

By:  Julie Bort Mirror, mirror on the wall, who has San Francisco’s biggest tower of all? The honor now belongs to Marc Benioff, CEO of Salesforce. Earlier this month, Salesforce Tower hoisted its final beam into place. The building is expected to be complete in July, and, at a $1 billion price tag, will be the […]

Potential Oracle acquisition of Accenture brings new digital twist

By:  Peter Bendor-Samuel This morning’s news in the UK’s leading IT publication, The Register, announced that Oracle has hired specialists to conduct due diligence on synergies and impacts of Oracle acquiring Accenture. Obviously, the feasibility study is at an early stage, and neither of the giant companies is commenting on the news… and it might […]

An agile Air Force slashes time to roll out new IT capabilities

By: Grant Gross Can an organization really cut development time more than 70 percent by embracing the agile philosophy and open architecture? The intelligence-gathering arm of the U.S. Air Force says it’s done just that. The Air Force’s Distributed Common Ground System, a network of 27 surveillance and intelligence-gathering sites, projects that it will ultimately save hundreds […]

Job Cuts at Retail Stores Deepen as More Buyers Migrate Online

By:  Anne DInnocenzio Retail stores are cutting jobs at the sharpest pace in more than seven years, evidence of a seemingly inexorable shift away from employee-heavy stores as Americans increasingly shop online. A combined 60,600 retail job losses over the past two months have had less to do with the health of U.S. consumer spending […]

Salesforce skills in high demand in 2017

By:  Sharon Florentine Want to land a better job in 2017? If you do one thing in pursuit of that goal this year, you should add Salesforce skills to your resume. It’s one of the fastest-growing, most in-demand skills out there. And it’s ubiquitous. From software developers, solutions architects and designers to project managers and […]

Cloud ERP move requires grasp of different types of cloud computing

By:  Lauren Gibbins Paul ‘Cloud’ is such a marketing buzzword that it can obscure the type of infrastructure you’ll get with a new ERP system. Here’s a primer on the different types of cloud computing. One difficulty of planning to move your ERP to the cloud: The term is largely a marketing creation. Depending on […]

LinkedIn steps closer to CRM as it gives Sales Navigator an enterprise boost

LinkedIn, the social network for the working world that is now owned by Microsoft, is quietly adding more features to fill out some of its bigger ambitions to provide more services to enterprises, tapping into its user base of more than 465 million professionals. And in the process, it’s also playing on one of the big themes not […]

Einstein and Watson

By:  Henry Kaiser Einstein and Watson Collaborate for a More Powerful CRM   Two of the world’s largest providers of customer relationship management (CRM) solutions are joining forces to expand the scope of their artificial intelligence systems. IBM applied a significant portion of their resources to develop Watson, a cognitive computing technology capable of analyzing […]

Will Facebook putting ‘Stories’ everywhere crack Snapchat?

By: Matt Kapko Within the span of five weeks, Facebook has copied a format pioneered by Snapchat and introduced it to all three of its most widely used apps: WhatsApp, Messenger and the primary Facebook mobile app. “Stories,” a tool that lets you share photos and videos in a feed that “disappears” after 24 hours, […]