Microsoft Dynamics Partner Roundup: Customer engagement for insurance; Payroll for D365; German VAR acquisition; New training; Executive hires

Hitachi Solutions America launches Engage for insurance and industry specific product suite

Hitachi Solutions America, a provider of global industry solutions based on the Microsoft Cloud, announces the launch of Engage for Insurance, a product re-engineered specifically for Microsoft Dynamics 365. Engage for Insurance offers insurers a practical solution to effectively manage and foster profitable relationships across agencies, customers, brokers, and other partners.

Engage for Insurance is the first in a suite of industry products Hitachi has designed for the Microsoft Cloud portfolio (including Dynamics 365, Power BI, and Cortana Intelligence). These pre-built, industry-specific modules “will offer businesses faster, lower-risk implementation and rapid user adoption and industry specific data and insights,” says Hitachi. Additional Engage products planned for the coming year include Banking, Capital Markets and Healthcare industries as well as the Manufacturing and Retail industries. The Engage products are designed to extend Dynamics 365’s CRM functionality.

Also set to launch this year is the Optimize product family, which extends the ERP functionality found within the Microsoft Dynamics 365 platform, including Talent, Finance & Operations and Retail, for the Retail, Manufacturing and Construction industries. The Optimize products will enable organizations to get up and running faster, with enhanced functionality built specifically for their industry.

Hitachi Solutions America has two more product families slated for release in 2018. The Transform and Empower product families will focus on expanding the capabilities of the Microsoft Cloud in the areas of IoT, Advanced Analytics, and more.

Ceridian to offer payroll globally with Microsoft Dynamics 365

Ceridian, a global human capital management technology company, has announced that its payroll solution, Ceridian Dayforce, now integrates with Microsoft Dynamics 365.

Through this collaboration with Microsoft, Ceridian will offer Dayforce to Dynamics 365 customers in one product offering. The integration will allow Dynamics 365 customers to use all the features of Dayforce Payroll without having to build or manage the integrations themselves.

“This alliance is the realization of the Ceridian and Microsoft teams working together to create a robust and seamless integration that will provide tremendous benefits to Microsoft Dynamics 365 customers,” said Ozzie Goldschmied, chief technology officer, Ceridian, in a statement. “We’re excited that Dynamics 365 customers from around the world will soon be able to transform their payroll processing capabilities through connectivity to Dayforce Payroll.”

Dayforce Payroll will be made available to Dynamics 365 customers in North America beginning early next year, with plans to add other markets later in the calendar year.

Acando Germany acquires Microsoft Dynamics 365 specialist Anywhere.24

Consulting company Acando GmbH has acquired Anywhere.24 GmbH, a specialist in Microsoft Dynamics 365/CRM solutions.

Anywhere.24 offers cloud-based solutions, and is a significant Dynamics 365 partner in Germany. With over 15 years of customer relationship management experience, the company operates throughout Germany and is well known for its integrated use of the entire Dynamics 365 product suite, according to a statement by both companies.

Effective Jan. 1, 2018, Acando GmbH acquires 100 percent of the shares of Anywhere.24 GmbH. The management of the firm will remain with Anywhere.24’s Ralf Hertneck and Thomas Geiger, officials said

“As a result of the merger with Acando Germany, Anywhere.24 will become a leading part in Acando’s Dynamics 365 strategy,” said Olof Akesson, member of Acando’s group management team responsible for cross-national activities, in a statement.

Announcing project service and field service training by PowerObjects, An HCL Technologies company

PowerObjects, an HCL Technologies company, has announced its Microsoft Dynamics 365 public training program, Dynamics 365 University. The training program will be introducing public training for Project Service and Field Service integrations beginning in early 2018.

As PowerObjects describes, both integrations are useful for companies that want to streamline their business processes and manage their resources better. Project Service offers customers vital project management tools, and Field Service lets user more easily connect with agents out in the field.

While these classes are newly available to the public, PowerObjects is no stranger to Project Service or Field Service integration with Dynamics 365, and has provided services and training surrounding these integrations to (among other clients) select fortune 100 companies. While private training is ideal for clients, it is often impractical from a financial or scheduling perspective for a company to send all resources through a training at one time.

ClickDimensions Expands Executive Leadership Team

ClickDimensions, provider of a marketing automation solution for Microsoft Dynamics 365, has announced two appointments to its executive leadership team. Tammy Hammond joins ClickDimensions as Senior Vice President, Product and Marketing. Michael Taylor will serve as the company’s Vice President, Global Customer Success and Operations.

Hammond has 25 years of software experience spanning all aspects of product development from market analysis and product strategy to development and product launch. Through roles with PGi, and other technology industry leaders, she brings strong expertise in software strategy, product management and marketing to ClickDimensions, the company described in a statement.

Taylor joins ClickDimensions from Zycus, a global SaaS provider of complete procurement performance solutions, where he served as Vice President of Customer Success. He has an extensive background in customer experience, support and success and helped transform client relationships in multiple positions at CareerBuilder and BellSouth/AT&T.

“These two roles are critically important to our organization as we aim to satisfy customer demand for powerful and comprehensive marketing solutions for Microsoft Dynamics 365 and to help our customers innovate to stay ahead of today’s ever-changing marketplace,” said Mike Dickerson, ClickDimensions’ CEO.