Microsoft Dynamics Partner Roundup: Marketing integration CRM for construction; Azure-based PaaS; VAR expansion

By:  Linda Rosencrance Integration Between Vuture’s Marketing Automation Technology and Microsoft Dynamics Offers Dual Control from a Single Interface Marketing software supplier Vuture has announced that its marketing technology is now integrated with Microsoft Dynamics CRM. “Inside Dynamics” embeds Vuture within Dynamics CRM, connecting the applications through one display that users can access via a […]

10 most in-demand Internet of Things skills

By:  Sharon Florentine Most in-demand Internet of Things skills The internet of things (IoT) is in the midst of an explosion, as more connected devices proliferate. But there’s a problem: There’s not enough talent with the right skills to manage and execute on IoT projects. In fact, insufficient staffing and lack of expertise is the […]

Email, email, in the cloud

By:  Mathias Thurman As my company continues to move enterprise applications to the cloud, the latest development presents a security opportunity. We are giving up our on-premises Microsoft Exchange email in favor of the Microsoft Office 365 service. With the transition, we might be able to curtail the common employee practice of communicating and storing […]

Call center fraud rising 113% per year

There has been a sharp increase in the amount of call center fraud year-over-year, according to data collected by researchers at Pindrop Labs in Atlanta: They measured fraud rates of 1 in 937 calls in 2016, compared to 1 in 2000 calls in 2015, an effective rise of 113%. Examining more than 500 million calls […]

Microsoft advances plans for LinkedIn data in its CRM suite

By:  Linda Rosencrance Following its acquisition of LinkedIn, Microsoft has been working to integrate data from the social network into its CRM and ERP utilities within Microsoft 365. New information from the LinkedIn Sales Navigator CRM will support Microsoft Dynamics 365, delivering contextual recommendations for sales teams as well as helping them to provide more […]

McNealy sees Sun’s past in IoT’s future

By:  Stephen Lawson When Sun Microsystems said, “The network is the computer,” it might have been talking about the Internet of Things, which was little more than an idea at the time. Today, more machines than ever are talking to other machines, and computing is being distributed across far-flung networks. Onetime Sun CEO Scott McNealy […]

IT Career Roadmap: Salesforce consultant

By:  Sharon Florentine What is a Salesforce Consultant? Career: Salesforce Consultant Roles: Salesforce administrator, Salesforce developer, Salesforce consultant, various Salesforce certified credentials Minimum education: Bachelor’s degree, Salesforce training and certifications Relevant areas of study: Programming, marketing, sales, business, communications Technology skills: Salesforce.com, Java, C#, Apex, Visualforce Potential companies to work for: SMBs, large enterprises, PR/Advertising/Marketing […]

Five Business Intelligence trends you should consider in 2017

By:  Abhishek Budholiya   BI is undoubtedly where the future lies, but choosing the best system for your company is critical For start-ups or those companies unable to budget for an in-house data scientist, a business intelligence software system can be a make-or-break factor. BI enables companies to predict what products to discard from their […]

Tips when shopping for an ERP system

No matter if you develop business software, cars or washing machines, companies face relentless pressure to enable new business opportunities and user experiences. But as important as it is to keep pace with the demands of a changing market, companies need to follow a safe and cost efficient path to innovation, writes Thabo Ndlela, non-executive […]