U.S. Sues Oracle, Says It Pays White Men More than Others

The U.S. Department of Labor has filed a lawsuit against Oracle, claiming that the technology giant has a “systemic practice” of paying white male workers more than their non-white and female counterparts with the same job titles. The suit also says that the company favors Asian workers in its recruiting and hiring practices for product […]

Salesforce Research Reveals Keys to Exceptional Customer Service

By:  Shirley Siluk Armed with technologies that give them on-the-go access to a world of information, day or night, people today expect fast, smart and responsive service from the companies they do business with. And if they don’t get it, they’ll take their business elsewhere — and fast, according to new research from customer relationship […]

Microsoft Taps Kevin Scott as New CTO

By:  Linda Rosencrance Microsoft has named Kevin Scott to the newly created role of chief technology officer (CTO), expanding his new role as LinkedIn’s senior vice president of Infrastructure. Microsoft completed its $26.2 billion acquisition of LinkedIn in December. As CTO, Scott, who reports directly to CEO Satya Nadella, will drive strategic, cross-company initiatives to […]

Oracle trumpets cloud applications progress at start of 2017

By:  Brian McKenna During Oracle CloudWorld, hosted in New York, Oracle reported that “thousands” of its customers have signed up to cloud delivery of its applications and database technology. The supplier did not release an exact number for new cloud customers in its second quarter, however it did report a customer roster that includes Pepsi […]

2017 Data Trends: What We Can Expect in ERP, BI and CRM

By:  Paul Yarwood Never before has data been so vital to a business or so readily available. Most modern enterprises have troves of data constantly at their fingertips through cloud, on-prem, internal and third-party databases and many types of data platforms, from ERPs to BI, CPM and CRMs. Data and the analysis of this data […]

InsideSales.com raises $50 million in growth equity led by Polaris, Microsoft

By:  Linda Rosencrance InsideSales.com, which offers the AI-powered predictive sales acceleration platform Playbook, has announced the close of a $50 million growth equity round. This round is led by returning investors Polaris Partners and Microsoft, and brings the company’s total venture capital funding to over $250 million. InsideSales’ previous funding round marked Microsoft’s first investment […]

FastTrack for Dynamics 365 an opportunity for both customers, partners, says Microsoft

By: Linda Rosencrance Microsoft today announced the preview of Microsoft FastTrack for Dynamics 365, a new iteration of its “customer success service.” Microsoft FastTrack for Dynamics 365 (D365) is aimed at helping customers more easily move to the application so they “can realize business value faster,” said Kees Hertogh, senior director, technical product marketing for […]

Robots Will Take Jobs, but Not as Fast as Some Fear, New Report Says

By: Steve Lohr The robots are coming, but the march of automation will displace jobs more gradually than some alarming forecasts suggest. A measured pace is likely because what is technically possible is only one factor in determining how quickly new technology is adopted, according to a new study by the McKinsey Global Institute. Other […]

Is Amazon moving into the autonomous vehicle industry?

By: Andrew Krok Amazon has a whole bunch of ideas up its sleeve, some of which are a bit more… interesting than others. One of its latest patents tackles a problem that could affect a wide swath of future self-driving cars. The US Patent and Trademark Office just granted Amazon a patent for a system […]