4 Common Mistakes to Avoid in CRM Implementations
Getting a CRM implementation right isn’t always easy. It takes work and preparation to produce a successful CRM system. There are several common problems that make a new CRM system harder than it needs to be. Here are some of the things to avoid. Too Much Data Entry The people using your CRM system are […]
Salesforce is #1 CRM vendor in 2017: IDC
Salesforce is the #1 CRM provider globally in the year 2017, research firm IDC said in its latest Worldwide Semiannual Software Tracker. In addition to Salesforce, Oracle, SAP, Microsoft and Adobe are the other CRM companies in the world. Salesforce has 19.6 percent share. Oracle has 7.1 percent share. SAP has 6.5 percent share. Microsoft has 4 […]
4 Valuable Lessons From Major ERP Fails
There’s no doubt that an ERP can bring immeasurable benefits to a manufacturing company. As the backbone of any organization, ERPs play a crucial role in keeping all back office operations running smoothly. However, it can be easy to underestimate the time, effort and resources needed to successfully implement and maintain an ERP. Analysts have […]
Salesforce to invest $2.2 billion in its French business in the next 5 years
Salesforce.com Inc. CRM, -0.54% said Tuesday it is planning to invest $2.2 billion in its French business in the next five years, moving to take advantage of a market where it is enjoying rapid growth. The customer-relationship management software provider said it is planning to significantly increase headcount in France, expand its real estate footprint […]
How to prepare for your first cloud ERP implementation
By: Rick Carlton Preparation for a cloud ERP implementation, also known as ‘system planning round’, represents a first-principle when if comes to any successful technical implementation. While there are some digital platforms that require little or no effort during a system spin-up, unfortunately the setup of an ERP system doesn’t happen to be one of […]
IFS WORLD CONFERENCE 2018: DARREN ROOS AND IFS APPLICATIONS 10
IFS World Conference 2018 is underway, and the opening session is a big one. Not only do we have the public debut of the new CEO, but we have details on IFS Applications 10, a major new release. Amy McWhirter, our moderator, kicks off by expanding on the conference theme — the idea of connecting to […]
Oracle Extends All-In Commitment To AI And Machine Learning To NetSuite SaaS Apps
By: Bob Evans (Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 to 2016. He now runs his own firm, Evans Strategic Communications LLC.) CLOUD WARS — A few months after upgrading […]
NetSuite under Oracle: a progress report
By: Vinnie Virchandani I have seen way too many large vendors under-leverage their acquisitions. They mostly benefit from the incremental revenues but lose talent and value of the acquired IP. The week prior, I was impressed by how Rob Enslin has started to coalesce SAP’s cloud acquisitions like Ariba and SuccessFactors, and how that group […]
NetSuite’s SuiteCommerce Helps Open Online Stores in 30 Days
By: Pedro Hernandez NetSuite wants to make the ecommerce ambitions of its customers a reality in as little as 30 days with the latest SuiteCommerce release. During the recent SuiteWorld conference in Las Vegas, the cloud enterprise resource planning (ERP) provider, now an Oracle subsidiary, showed off an updated version of the commerce as a […]
CRM Is Now The Largest Software Market In The World
Customer relationship management (CRM) software revenue overtook that of database management systems (DBMSs) at the end of 2017, making CRM the largest of all software markets in the world. According to Gartner findings, global CRM revenue amounted to US$39.5 billion during the past 12 months, overtaking DBMS which reached US$36.8 billion in the same year. […]