Salesforce Positioned in Gartner’s Leaders Quadrant in the 2016 Magic Quadrant for Sales Force Automation for 10th Consecutive Year
Salesforce is named a Leader for SFA based on completeness of vision and ability to execute for its Sales Cloud Lightning solution Salesforce [NYSE: CRM], the Customer Success Platform and world’s #1 CRM company, today announced that for the 10th consecutive year, Salesforce has been positioned by Gartner, Inc. as a Leader in the August […]
Cerber ransomware rakes in cash by recruiting unskilled hackers
By: Michael Kan A ransomware strain has been making a pretty penny by opening its doors to unskilled hackers. Security firm Check Point gained a rare look at the inner workings of the Cerber ransomware and found that its developers are building a network of partners to attack more targets — and rake in more […]
Why outsourced call center roles are coming back onshore
By: Stephanie Overby There has been a notable increase in contact center onshoring activity in recent years, according to new research from outsourcing consultancy and research firm Everest Group. In 2015, the percentage of contact center contracts with significant onshore delivery climbed to 53 percent, up from 49 percent in 2013 and just over a […]
Why it’s time to dump your outdated applicant tracking system
By: Sharon Florentine Organizations that are successfully winning the war for talent and consistently making great hires aren’t using an outdated, clunky, inefficient and ineffective applicant tracking system (ATS) Instead, they’re turning to software that approaches the practice of recruiting in the same way that CRM software approaches marketing and sales — but instead of […]
AI is getting there but still confusing…
By: Jamie Davies Research from Narrative Science claims confusion over the definition of artificial intelligence is holding it back, although 62% of enterprise respondents believe it will be place by 2018, reports Telecoms.com. Although this is an encouraging statistic, the report also highlights there is confusion over the definition of the technology itself. 62% of […]
Microsoft Dynamics Partner Roundup: NAV Beverage Win; AX solutions added to AppSource; Branding updates
By: Linda Rosencrance Westons Cider Turns to Dynamics NAV from The NAV People to Improve Operations Westons Cider has selected Microsoft Dynamics NAV from The NAV People to enable the family-run company to improve its UK and Australian operations. The solution has improved production management through enhanced planning and forecasting; and has supported the organization […]
Global IT challenges: Privacy, standardization, transformation top the list
By: Esther Shein It’s one of an IT leader’s biggest nightmares: Imagine you’ve got a division in Russia, which has very strict privacy laws regarding employees’ rights to control their information, and there are 12 employees who refuse to allow their information to leave company walls. “Then the reality is you need to then […]
Trump Tax Plan Seen as Boon for Rich, Question Mark for Others
By: Lynnley Browning (Bloomberg) When Donald Trump first rolled out his tax plan last October, it contained a major boon for the middle-class—a near quadrupling of the standard income-tax deduction, to $25,000 for individuals and $50,000 for couples filing jointly. But when Trump updated his plan with an eye toward controlling its costs on Monday, […]
Google backs multi-cloud strategy with Orbitera purchase
By: Jamie Davies Google has confirmed the acquisition of cloud commerce platform Orbitera, marking an alternative strategy to its main cloud rivals AWS and Microsoft, reports Telecoms.com. The Orbitera platform acts as a marketplace for cloud solutions which simplifies the way in which customers search and purchase products. The platform currently supports deploying applications on […]
Intel digs deep into wallet to buy its way into AI game
By: Jamie Davies Virtual reality may well have been capturing the imagination of the industry in recent months, but Intel’s $400 million of AI start-up Nervana highlights it’s not all fun and games, reports Telecoms.com. Having set its position as a leader in the data centre market and then largely missed out on the smartphone […]