New IQMS Senior VP of Professional Services Will Drive Customers’ Success in Implementing its Manufacturing ERP Solutions
IQMS, a leading manufacturing ERP software and manufacturing execution system (MES) authority, today announced that Cheri Williams has joined the company as senior vice president of professional services. Williams, who most recently served as vice president, Americas professional services at Verint (News – Alert) Systems, brings nearly three decades of experience in enterprise software, professional services, […]
Concerto Cloud Services and Acumatica Partner to Accelerate Cloud ERP Adoption in Healthcare
Healthcare providers and other companies across the health and life sciences industry can now accelerate their enterprise resource planning (ERP) adoption by capitalizing on cloud technologies via a new partnership between Concerto Cloud Services and Acumatica. Concerto Cloud Services is a fully managed provider for mission-critical applications and Acumatica is a leading provider of cloud […]
Salesforce Releases Second Annual State of Service Report, Uncovering Insights for The Future of Customer Service
Annual report reveals that empowered agents, a single customer view and artificial intelligence are key to delivering exceptional customer service SAN FRANCISCO—January 5, 2017—Salesforce [NYSE: CRM], the Customer Success Platform and world’s #1 CRM company, today issued its Second Annual State of Service research report, surveying more than 2,600 customer service professionals worldwide to discover […]
When Microsoft Outlook drives Dynamics CRM / 365 success for customers, partners
By: Matt Bolch Although Microsoft Outlook is not part of Dynamics CRM – now known as Dynamics 365’s line of customer experience apps – the popularity of the ubiquitous email and calendar program can be the key winning Dynamics deals, especially for sales teams. And while Outlook offers little financial reward to the typical Dynamics […]
Microsoft Dynamics Partner Roundup: Cost model for cloud; New Sikich CEO; Inventory management for CRM
By: Linda Rosencrance Chris Geier Becomes Managing Partner and CEO of Sikich LLP Chris Geier’s tenure as managing partner and CEO of professional services firm Sikich LLP officially began on Jan. 1, with Geier replacing former CEO Jim Sikich, who plans to retire at the end of 2017. The firm’s partners elected Geier to the […]
Tech execs’ boldest predictions for 2017 and beyond
By: Tracy Mayor Here we go! What’s coming down the pike for information technology in 2017 and beyond? As part of our Tech Forecast 2017 survey of 196 senior technology professionals, we asked respondents to name their “boldest, most out-on-a-limb prediction for IT in the next five years.” Read on for a selection of their […]
Microsoft has officially completed its acquisition of LinkedIn
Microsoft has incorporated world’s largest professional network, LinkedIn, in order to reach out more people to spread more economic opportunity. Microsoft has announced their incorporating of LinkedIn, which has roughly 433 million users and is active in over 200 countries. This is Microsoft’s one of the largest acquisitions with $26.2 billion and the transaction is […]
Trump’s tariff threat may speed cloud adoption
By: Patrick Thibodeau President-elect Donald Trump’s threat to impose tariffs on goods manufactured in Mexico and offshore may accelerate the movement to cloud computing, analysts said. IT managers may seek to protect their companies from higher hardware or capital expenditure costs by shifting more of their IT spending to services. This shift is well underway, […]
Microsoft Dynamics Partner Roundup: Financials for Dynamics 365; CRM for giving; Supply chain partnership; NAV test vendor
By: LInda Rosencrance Envestnet-Yodlee Now Integrates with Dynamics 365 for Financials The Envestnet-Yodlee Financial Data Platform is now integrated into Microsoft Dynamics 365 for Financials to allow customers in North America to easily integrate real-time financial data into their business processes. With the addition of the Envestnet-Yodlee Financial Data Platform, businesses using Dynamics 365 for […]
The Top seven ERP Trends for 2017
By: Alan Earls The monolithic ERP systems of yesteryear are going the way of the dinosaur, and the future is bringing a growing number of enterprise system changes. Here are seven. The ERP landscape seems to be changing exponentially — and almost daily. Staying up to date on these ERP trends can seem impossible for […]