ERP skills gap may open with moves to the cloud
Organizations must decide between using internal experts or outside consultants as they implement ERP systems. Experts say a combination of both may be the best option. When implementing ERP systems, companies face an age-old dilemma — should they build out on an internal ERP skills bench or rely on outside consultants? This decision is not […]
The US is falling behind China in crucial race for AI dominance
AI dominance- The star who stole the stage at the annual meeting of the World Economic Forum, which just ended here yesterday, wasn’t the stuff of flesh and blood but of data-driven algorithms. US President Donald Trump, China’s Xi Jinping, India’s Narendra Modi, France’s Emmanuel Macron and Great Britain’s Theresa May were no shows at this […]
2019’s Top 5 Jobs in Artificial Intelligence
By: Saige Driver If businesses want to stay ahead of the competition, they need to stay current with best practices, new trends and emerging technology, including artificial intelligence. “Companies of all sizes and types are increasing their spending on emerging technologies to improve the customer experience, increase efficiencies, find new ways to leverage the growing […]
Salesforce Expands Marketing Cloud Analytics with Datorama Data Integration, Activation and Developer Tools
Salesforce announced at AdExchanger’s Industry Preview that Salesforce is expanding Marketing Cloud analytics with new Datorama data integration, activation and developer tools. Now as part of Salesforce’ Marketing Cloud, Datorama is the leading AI-powered marketing intelligence and analytics platform for enterprises, agencies and publishers. Datorama’s expansive library of marketing APIs and AI-powered connectors capture, interpret and […]
5 ways the government shutdown is impacting U.S. cybersecurity
By: John Callahan Add cybersecurity to the already lengthy list of services and agencies impacted by the partial federal government shutdown. While many essential defense and law enforcement personnel have been required to work without pay, some agencies that handle cybersecurity duties, such as the Department of Homeland Security’s recently formed Cybersecurity and Infrastructure Security […]
Four ways to save money on ERP and digital transformations
By: Eric Kimberling Enterprise resource planing (ERP) implementations and digital transformations more often than not cost more money than expected. However, there is a secret recipe to save a ton of money on your ERP implementation costs. To summarize, investing in an effective implementation is much less expensive than screwing it up. Four ERP best practices […]
Study Finds Disconnect Between What Retailers Offer and What Consumers Expect
By: Daniela Forte There’s a disconnect between what retailers offer customers and what they want in terms of new technologies in the shopping experience, according to a study by Oracle + Netsuite, The Retail Doctor and Wakefield Research. The global study of 1,200 consumers and 400 retail executives across the U.S., UK and Australia found […]
How to develop a CRM strategy
How can arts organisations develop the best possible strategy for their customer relationship management and ticketing systems? Helen Dunnett suggests some steps to make the task easier. Photo: Miki Govedarica There has been a big shift in the way that customer relationship management (CRM) and ticketing have been viewed since the CRM acronym was coined […]
Cloud ERP taking off but confusion persists around security and control topics
By: Kurt Marko Moving ERP workloads to cloud environments appears to have reached the proverbial tipping point. However, well-worn concerns around security and control continue to exercise the minds of IT and business executives. Whether enthusiastically or begrudgingly adopted, cloud infrastructure and services are a significant part of the IT fabric at most organizations. Nevertheless, […]
What you must know about moving ERP to the cloud
By: David Linthicum Nearly 70 percent of enterprise organizations are currently migrating data for enterprise resource planning (ERP) applications to the cloud, according to a report from the Cloud Security Alliance. Almost 90 percent of those surveyed said these business-critical ERP apps (SAP, Oracle, and Microsoft Dynamics) lead to many migration challenges and concerns. The […]