AI Enabled Customer Relationship Management (CRM) and IoT Enabled Enterprise Resource Planning (ERP) Market Outlook and Forecasts 2017-2022 with Focus on Chatbots
Research and Markets has announced the addition of the “AI Enabled Customer Relationship Management (CRM) and IoT Enabled Enterprise Resource Planning (ERP) Market Outlook and Forecasts 2017 – 2022” report to their offering. This research evaluates key ERP vendors and their IoT initiatives, the transition from traditional ERP to IoT enabled ERP, and the impact […]
Microsoft Dynamics 365 for Operations Advanced Warehousing: The secret of the warehouse worker location
By: Evart Bos Using Dynamics 365 for Operations’ Advanced Warehousing application, each warehouse user becomes a location with a location profile that is taken from the warehousing parameters. This location is created behind the scenes when you create warehouses workers. Why do we need such a location? When the warehouse worker is between a PICK […]
Will Facebook putting ‘Stories’ everywhere crack Snapchat?
By: Matt Kapko Within the span of five weeks, Facebook has copied a format pioneered by Snapchat and introduced it to all three of its most widely used apps: WhatsApp, Messenger and the primary Facebook mobile app. “Stories,” a tool that lets you share photos and videos in a feed that “disappears” after 24 hours, […]
Microsoft Dynamics Partner Roundup: Unified communications for D365; Euro CRM partner acquisition; Aussie D365 partner; New sales & marketing exec
By: Linda Rosencrance Broadview Adds Microsoft Dynamics 365 to its Growing List of OfficeSuite UC Software Integrations Broadview Networks, a provider of cloud-based unified communications (UC) and information technology services, has rolled out OfficeSuite UC for Microsoft Dynamics 365. Broadview’s cloud-based OfficeSuite UC capabilities integrate directly with an organization’s customer relationship management (CRM) system to […]
As Microsoft Dynamics 365 CRM apps mature, can we still talk customization?
By: Sarah Critchley The latest release the Microsoft Dynamics 365 customer engagement app suite have brought even more functionality to the application that customers can utilize right out of the box. Though this is obviously a fantastic thing, though it can raise the question of whether customizing the system by adding complex workflows and other […]
Why the Microsoft Dynamics AX community needs independent professionals
By: Don Riggs There is an excellent resource in the Dynamics community that is not part of any Microsoft program: the independent AX professionals who serve customers around the world. Independents represent some of the best talent available for Dynamics AX. I doubt if most people could name five of these professionals. That article will […]
How AI, machine learning will impact tech recruiting
By: Sharon Florentine Artificial intelligence and machine learning already make a huge impact on the way we watch movies and television, shop, and travel, but how will these new technology advancements affect you as a sourcing or recruiting professional? It all comes down to being able to quickly analyze huge amounts of data and make […]
Slow growth ahead for IT outsourcing
By: Stephanie Overby While the IT and business process services industry continued to grow through 2016, that growth slowed over the course of the year and could fall to less than 2 percent by 2019, according to a recent report from IT and business sourcing consultancy and research firm Everest Group. The pace of […]
Software maker MuleSoft soars in debut
MuleSoft Inc’s shares jumped as much as 49.7 percent in their debut, giving the enterprise software company a market capitalization of $3.21 billion. The offering of 13 million shares was priced at $17 each on Thursday – above the expected range of $14-$16 – and raised about $221 million. MuleSoft’s shares opened at $24.25 and […]
Salesforce to Deliver the Salesforce Intelligent Customer Success Platform to Customers in Australia Using Amazon Web Services Cloud Infrastructure
Salesforce (NYSE: CRM), the world’s #1 CRM company and the Intelligent Customer Success Platform, today announced it is continuing its international infrastructure expansion on the Amazon Web Services (AWS) Cloud to the AWS Sydney Region in order to support its growing customer base in Australia. The company will leverage AWS to deliver the Salesforce Intelligent […]