Study Finds Disconnect Between What Retailers Offer and What Consumers Expect

By: Daniela Forte There’s a disconnect between what retailers offer customers and what they want in terms of new technologies in the shopping experience, according to a study by Oracle + Netsuite, The Retail Doctor and Wakefield Research. The global study of 1,200 consumers and 400 retail executives across the U.S., UK and Australia found […]

Looking for growth in 2019? How to stay agile and get ahead

By: Nicky Tozer SUMMARY: Change in 2019 will bring opportunities for some. NetSuite’s Nicky Tozer offers pointers to six trends where businesses can stay agile and get ahead Businesses in the UK in particular are facing a transformational year ahead. It seems almost undeniable that by the time 2019 ends, the UK business landscape will […]

Mavenlink Announces Integrations with Microsoft Dynamics 365 for Sales and Finance and Operations

Mavenlink, a leading provider of cloud-based software for the modern services organization, announced today two new integrations with Microsoft Dynamics 365 for Sales and Finance and Operations. The integration enables customers to save time and cut costs by easily and thoughtfully connecting Mavenlink with Microsoft solutions. Using Mavenlink M-Bridge and Microsoft Azure, the connection of […]

How to develop a CRM strategy

How can arts organisations develop the best possible strategy for their customer relationship management and ticketing systems? Helen Dunnett suggests some steps to make the task easier. Photo: Miki Govedarica There has been a big shift in the way that customer relationship management (CRM) and ticketing have been viewed since the CRM acronym was coined […]

Cloud ERP taking off but confusion persists around security and control topics

By: Kurt Marko Moving ERP workloads to cloud environments appears to have reached the proverbial tipping point. However, well-worn concerns around security and control continue to exercise the minds of IT and business executives. Whether enthusiastically or begrudgingly adopted, cloud infrastructure and services are a significant part of the IT fabric at most organizations. Nevertheless, […]

What you must know about moving ERP to the cloud

By:  David Linthicum Nearly 70 percent of enterprise organizations are currently migrating data for enterprise resource planning (ERP) applications to the cloud, according to a report from the Cloud Security Alliance. Almost 90 percent of those surveyed said these business-critical ERP apps (SAP, Oracle, and Microsoft Dynamics) lead to many migration challenges and concerns. The […]

FILA North America Selects Sunrise Technologies and Microsoft Dynamics for Dynamics 365 ERP Implementation

Sunrise Technologies, a global provider of Microsoft Dynamics 365 Business Applications and Cloud services, announced today that FILA North America has selected Microsoft Dynamics 365 to run their business and Sunrise as their Dynamics 365 implementation partner. FILA North America, headquartered in Sparks, MD, is an iconic sportstyle brand offering athletic and leisure footwear, apparel […]

Satya Nadella Hit Refresh With A Bold Vision For Microsoft’s Future

By: Scott Smith Satya Nadella was a surprise choice as the CEO of Microsoft (MSFT) in February 2014, only the third in its 40 years, after the legendary Bill Gates and Steve Ballmer. He’d been the quiet and effective leader in charge of starting to move Microsoft’s focus from permanent licensing software to cloud-based recurring subscription […]

Microsoft is the hungriest tech company for AI talent, with almost 2,000 job openings listed

Microsoft CEO Satya Nadella has reiterated on various stages during several developer events, that the future of computing and technology will converge at an artificially intelligent endpoint. Dogfooding the philosophy of its CEO, Microsoft has been on a hiring blitz for developers, engineers, marketers, and managers to fill a wide variety of AI positions within […]

The cybersecurity skills shortage is getting worse

By:  Jon Oltsik At the end of each year, ESG conducts a wide-ranging global survey of IT professionals, asking them about challenges, purchasing plans, strategies, etc. As part of this survey, respondents were asked to identify areas where their organization has a problematic shortage of skills. In 2018-2019, cybersecurity skills topped the list — 53 […]