5 Enterprise Resource Planning (ERP) Software Systems You Should Consider

If your business is growing and you want to automate some of the back-office tasks that take a lot of time, implementing a good ERP software system will help you do that. The problem in purchasing such software is that there are many features to consider and certain software can prove to be unreliable. If […]

Pacejet Named 2017 NetSuite SuiteCloud Partner of the Year

Oracle NetSuite Global Business Unit, one of the world’s leading providers of cloud-based financials / ERP, HR, Professional Services Automation (PSA) and omnichannel commerce software suites, has recognized the multicarrier shipping software solution provider as the 2017 SuiteCloud Partner of the Year. NetSuite awarded Pacejet the 2017 SuiteCloud Partner of the Year honor, explaining, “an […]

How Well Is SAP Competing With Salesforce For The Future Of CRM?

The global Customer Relationship Management market has been growing at a phenomenal pace over the past few years. According to Gartner, the CRM software market reached $26.3B in 2015, with an annual growth of nearly 14% between 2010 and 2015, and is expected to cross $36 billion by the end of 2017. Salesforce has been […]

SAP aligns with Saudi Arabia’s IT transformation agenda

Following SAP’s recent announcement that it is investing SAR285m ($76m) to create a public innovation cloud hub in the Kingdom of Saudi Arabia, the company has revealed that it is supporting the nation’s digital transformation through a cloud initiative. The SAP Cloud Hub will be established in collaboration with the Saudi Ministry of Communication and […]

Oracle Cloud looks to Tencent for NetSuite China distribution

By:  Nicky Capella Oracle, which acquired NetSuite for $9.3 billion last year, may use partner Tencent to help distribute NetSuite products in China. Tencent is currently the local partner responsible for the distribution of Oracle Cloud products in China, which are jointly marketed by the two companies. By using Tencent to distribute NetSuite products as […]

CRM definition and FAQs

By:  Thomas Wailgum If you don’t have an accurate view of who your customers are and what their needs or desires are or will be at any given stage in their lives, or if you are losing customers to a competitor, that’s a clear indication that you need CRM. There are many technological components to […]

Data capture technology to enhance auto sales

A data-capture-and-authentication specialist is teaming with an innovator in automotive consulting to create an unusual new sales solution for US auto dealerships. Acuant, which has developed the auto-data fill technology solution Acufill, is integrating its system with services offered by NewTech Automotive. Their new service will help sales associates at dealerships to auto-populate critical information […]

The Case for Vertical Market CRM Skill Sets

By:  Will Kelly The customer relationship management (CRM) market is growing increasingly more specialized, so it’s important to realize that the time for vertical market CRM skill sets is now. It’s no longer enough for CRM developers or administrators to know the platform: They’re going to need to know about the industry and so much […]

Salesforce unveils new partner program for AppExchange developers

Salesforce has launched a new AppExchange partner program designed to accelerate the ability of any start-up, developer or independent software vendor (ISV) to build, market and sell intelligent apps for the $389 billion Salesforce economy. “The convergence of AI, IoT and massive datasets has created incredible opportunities for developers to move beyond the app – […]

Why IT service providers are investing in North America

By: Stephanie Overby IT service providers set up more new IT delivery centers in North America than anywhere else in the world last year, according to new research.  North American locations accounted for more the one-third of new delivery sites (29 out of a total of 76) established by service providers in 2016, according to […]