Magic Happens When Companies Close the Customer Experience Gap

Gartner researchers predict that by 2022, more than 50 percent of major new business systems will incorporate continuous intelligence that uses real-time contextual data to improve decisions. In this video interview at the recent SAP TechEd event in Las Vegas, I saw how organizations are already closing the gap between a company’s promise and the […]

Novartis and Microsoft announce collaboration to transform medicine with artificial intelligence

Novartis today announced an important step in reimagining medicine by founding the Novartis AI innovation lab and by selecting Microsoft Corp. as its strategic AI and data-science partner for this effort. The new lab aims to significantly bolster Novartis AI capabilities from research through commercialization and help accelerate the discovery and development of transformative medicines […]

Permuta Launches New Community, Called PermutaGit, for Rapid Solution Design and Delivery on Microsoft Azure DevOps and Microsoft Dynamics 365

Permuta Technologies, a Microsoft depth managed partner, known for its fast-growing workforce readiness solution, known as DefenseReady for Department of Defense (DoD) and FederalReady for civilian agencies, has announced today the launch of PermutaGit. PermutaGIT is a complete redesign of the company’s software development approach which now enables customers to easily extend any of the […]

Microsoft and ENGIE announce innovative renewable initiatives

Microsoft Corp. and ENGIE today announced both an innovative, long-term solar and wind energy power purchase agreement (PPA) that provides 24/7 supply in the United States and implementation of Darwin, an energy software developed by ENGIE using the intelligent cloud services of Microsoft Azure to optimize performance of ENGIE’s wind, solar, and hybrid (wind + […]

How AI and Teams are benefitting the littlest of patients

Last December in Germany, beautiful twins Amelia and Bianca were born. The two share the same lively eyes and sweet smiles. But, unlike her sister, Bianca’s health is perilous. She was born with heart problems, is missing ribs and vertebrae and has only one kidney. She cannot breathe without the help of special medical equipment. […]

Leaders who revealed their disabilities found unexpected rewards — and so did their teams

Dona Sarkar leads the global Windows Insider Program. Craig Cincotta oversees communications for Microsoft Azure and Business Applications. Angela Mills manages a team working on an innovative cloud-gaming platform. All three are respected, successful senior leaders at Microsoft, but they also have something else in common: a non-apparent disability they’ve chosen to talk about. They’re […]

Salesforce Launches Manufacturing Cloud—Aligning Sales and Operations To Deliver More Transparent and Predictable Business Outcomes

Salesforce (NYSE: CRM), the global leader in CRM, today announced Manufacturing Cloud, ​a new industry-specific product ​for manufacturers. Manufacturing Cloud brings sales and operations teams together around a unified view of market and customer demands to more accurately forecast, plan and drive predictable business performance​.​ With Manufacturing Cloud, companies can now better meet commitments and […]

Salesforce Introduces Salesforce Sustainability Cloud, Empowering Every Business to Drive Impactful Climate Action

Salesforce (NYSE: CRM), the global leader in CRM, today announced Salesforce Sustainability Cloud, a carbon accounting product for businesses to drive climate action that will accelerate the world’s efforts towards carbon neutrality. With Salesforce Sustainability Cloud, businesses now have a trusted sustainability platform that gives them a 360-degree view of their environmental impact and provides […]