Microsoft’s new plan to bring broadband to everyone in the US

By: Roger Cheng Microsoft wants to make sure even the hard-to-reach places in the US have access to speedy internet service. The software titan plans to promote a wireless access technology called “white space,” which figures to be the centerpiece of a speech given by Microsoft President and Chief Legal Officer Brad Smith later today, […]

Microsoft Dynamics Partner Roundup: Partners for omnichannel; NZ ports win; iPhone mobile mapping; Canada partner’s funding

By:  Linda Rosencrance eBECS Joins CafeX Partner Program to Deliver Advanced Omnichannel Solution CafeX Communications, a supplier of mobile and web engagement solutions, has announced that eBECS, a Microsoft Business Solutions implementation partner, is now a strategic partner in the CafeX Live Assist for Microsoft Dynamics 365 partner program. The program allows eBECS to deliver […]

An inside look at 10 real-world digital transformations

By:  Clint Boulton Locked in a footrace with rivals to lure new customers, companies are increasingly launching digital initiatives to expand or build digital capabilities aimed at making the business more efficient or improving top-line revenue growth. The trend toward digitalization is only gaining steam. CIOs currently devote 18 percent of their budgets in support […]

Weekly Tech News: Microsoft, Amazon and Twitter

This week’s news covers Microsoft finally announces the Xbox One X (earlier known as Project Scorpio), Amazon willing to buy out Slack for $9 billion, Twitter gets a new design, Google Drive enabling full PC backup and Softbank acquires Boston Dynamics. That’s a lot of content to cover so without any further delay, let’s get […]

The 13 most valuable IT certifications today

By:  Sarah White and Rich Hein In IT, experience is king. Yet IT certifications remain a valuable tool for advancing your career. IT certifications give junior-level workers an opportunity to gain more resume-worthy experience in the IT industry. For tenured employees, certifications help you continually grow and adapt your skillset to fit the changing landscape […]

Inside Symantec’s bid to build the Amazon of cybersecurity tools

By:  Clint Boulton If Sheila Jordan and the rest of Symantec’s senior leadership team complete their vision they will transform the company into the Amazon.com of cybersecurity, essentially a one-stop shop where CIOs and consumers alike can buy digital tools to protect their data assets. The Symantec CIO is deploying her IT department’s resources to […]

Cross-region disaster recovery for Azure IaaS VMs in public preview

By:  Dann Anthony Maurno Microsoft has announced the public preview of cross-region disaster recovery for Azure IaaS virtual machines (VMs) using Azure Site Recovery (ASR). This enables seamless failover to a recovery region in the event of a disaster, says Microsoft, then “fail back” to the original source region. The cross-region DR feature is now available in all Azure public regions where ASR is available. As Microsoft’s Principal Program […]

Retail CIOs take note: Millennials own your future

By:  Sharon Goldman Millennials (the generation born from the early 1980s to 2000) now outnumber baby boomers, and the youngest of this cohort is on the cusp of adulthood. It’s not surprise, then, that the shopping habits of this digitally-native generation are permanently changing retail at every stage of the shopping journey. “Millennials are just […]

The Case for Vertical Market CRM Skill Sets

By:  Will Kelly The customer relationship management (CRM) market is growing increasingly more specialized, so it’s important to realize that the time for vertical market CRM skill sets is now. It’s no longer enough for CRM developers or administrators to know the platform: They’re going to need to know about the industry and so much […]

Why IT service providers are investing in North America

By: Stephanie Overby IT service providers set up more new IT delivery centers in North America than anywhere else in the world last year, according to new research.  North American locations accounted for more the one-third of new delivery sites (29 out of a total of 76) established by service providers in 2016, according to […]