Could Amazon become an enterprise collaboration contender?

By: Matt Kapko Microsoft has for decades owned the intersection of collaboration, productivity and communication. However, as these services shifted to the cloud, it opened pathways for greater competition and flexibility in how organizations deployed applications for their workforce. Through G Suite, Google has stretched its resources and refined its family of apps for enterprise. […]

Microsoft vs. Apple: Strategies change but the battle continues

By: Sarah White The Microsoft vs. Apple argument is getting old. At this point, it’s safe to say there’s enough room in the enterprise for both tech giants. Still, it’s difficult to ignore when one starts to surpass the other in either enterprise or consumer popularity. Earlier this month, Apple revealed to TechCrunch that Windows […]

Salesforce.com, Inc. (CRM) Stock Is Hot, But Stay Away … For Now

By:  Tom Taulli Salesforce.com, Inc. (NYSE: CRM ) has had a fantastic 2017, up 25% for the year-to-date. And that continued Wednesday after analysts at Merrill Lynch put shares on its coveted list of top buys. Source: Shutterstock On the news, CRM stock is up about 3%. In fact, for the year so far, the […]

How IT can foster a spirit of ‘intrapreneurship’

By:  Sarah White Entrepreneurship is typically associated with startup companies, and the eager, driven and innovative minds that start them. But there’s another type of entrepreneurship, and it lives inside established organizations. Intrapreneurs are already employed in your organization — they’re workers with progressive ideas that will benefit the company. The only problem is, these […]

Report: 30% of malware is zero-day, missed by legacy antivirus

By:  Maria Korolov At least 30 percent of malware today is new, zero-day malware that is missed by traditional antivirus defenses, according to a new report. “We’re gathering threat data from hundreds of thousands of customers and network security appliances,” said Corey Nachreiner, CTO at WatchGuard Technologies. “We have different types of malware detection services, […]

Einstein and Watson

By:  Henry Kaiser Einstein and Watson Collaborate for a More Powerful CRM   Two of the world’s largest providers of customer relationship management (CRM) solutions are joining forces to expand the scope of their artificial intelligence systems. IBM applied a significant portion of their resources to develop Watson, a cognitive computing technology capable of analyzing […]

Is Tesla Throwing Customer Privacy Under the Wheels?

By:  Sam Thielman Luxury car maker Tesla is throwing some drivers’ privacy under the wheels following accidents in order to defend its hi-tech self-driving car technology. And while the company has handed data to media following crashes, it won’t provide its customers’ data logs to the drivers themselves, according to interviews conducted by the Guardian. […]

AI Enabled Customer Relationship Management (CRM) and IoT Enabled Enterprise Resource Planning (ERP) Market Outlook and Forecasts 2017-2022 with Focus on Chatbots

Research and Markets has announced the addition of the “AI Enabled Customer Relationship Management (CRM) and IoT Enabled Enterprise Resource Planning (ERP) Market Outlook and Forecasts 2017 – 2022” report to their offering. This research evaluates key ERP vendors and their IoT initiatives, the transition from traditional ERP to IoT enabled ERP, and the impact […]

How AI, machine learning will impact tech recruiting

By:  Sharon Florentine Artificial intelligence and machine learning already make a huge impact on the way we watch movies and television, shop, and travel, but how will these new technology advancements affect you as a sourcing or recruiting professional? It all comes down to being able to quickly analyze huge amounts of data and make […]

Software maker MuleSoft soars in debut

MuleSoft Inc’s shares jumped as much as 49.7 percent in their debut, giving the enterprise software company a market capitalization of $3.21 billion. The offering of 13 million shares was priced at $17 each on Thursday – above the expected range of $14-$16 – and raised about $221 million. MuleSoft’s shares opened at $24.25 and […]